Customer reviews of Hills Prestige

By Mark P on 15 May 2019 | Purchase not verified

I recently purchased an Audi TTS for my wife from Hills. I was dealt with by Brandon Hill, he was pleasant and without the usual sales patter, which made a refreshing change. The car was low mileage and presented in honest condition(not buffed/detailed within an inch of its life) Brandon was kind enough to keep the car for me after a deposit for approximately 6 weeks until I officially retired and drew my pension. I can not see many dealers delivering this sort of service to be fare. More importantly, the car has been professionally detailed locally and they confirm the cars quality inside and out. In short if you want a low mileage, quality vehicle without the usual over bearing sales pitch then Hills is worth a look.

Reply from Hills Prestige on 20/05/19

Thank-you for the positive review Mark, we hope you're enjoying the Audi! We look forward to seeing you again soon. All the best, HOL

By keith W on 29 March 2019 | Purchase not verified

The used BMW was as described in lovely condition. Naturally I would have preferred a slightly better deal on my part exchange but I guess most customers would prefer more. I was able to drive away the same day I saw the car.

Reply from Hills Prestige on 30/03/19

Thank-you for the positive review K, we hope you're enjoying the BMW! We look forward to seeing you again soon. All the best, HOL

By joe F on 11 December 2018 | Purchase not verified

Very professional and helpful - spot on valuation of my car and sold very quickly.

Reply from Hills Prestige on 04/02/19

Thank-you for the positive review Joe, we really hope to see you again soon. All the best, HOL

By Mark B on 11 September 2018 | Purchase not verified

Purchased my first sportscar of any note from Hills of Lymington last month. The car was presented genuinely (i.e. there was nothing hidden / minor defects in paintwork / wheels that were there were addressed as part of the sale process) and came with useful history (paperwork). We had a sensibe negotiation over price and what would be included in the deal. This included taking the car to a local specialist for them to check clutch wear readings and similar before I finalised the purchase. I asked for minor paintwork, wheel refurbishment and a detail and all were done to what appears to be a good standard. Subsequent to my purchase, I did have cause to get back in touch with Hills and there was no quibble about making me whole in respect of a battery that they had replaced that failed much earlier than it should have done. My experience with Hills was consistent with what I had read elsewhere online prior to making the purchase and since.

By paul R on 30 June 2018 | Purchase not verified

Very good service received from Hills of Lymington cars, would recommend them anytime

By Adam S on 01 March 2018 | Purchase not verified

The service, patience and understanding I received from the owners of Hills, as I took my time to finally make the leap in to my first Range Rover was fantastic. Quality of the car was as advertised and they sorted a couple of 'snags' without hesitation Absolutely none of the aggressive and patronising approach of the usual 'main' dealers. I highly recommend them

By Oliver P on 26 February 2018 | Purchase not verified

Just had a fantastic experience with Hills of Lymington, their service was second to none and after dealing with lots of dealers I will definitely be back to them for my next car! Would highly reccomend Brandon and Andrew. Thanks guys.

By Paul W on 26 February 2018 | Purchase not verified

Bad customer serve Say one thing do another Promise everything then go back on it

Reply from Hills Prestige on 03/04/18

Hi Paul, We are very sorry to hear that you feel your experience was not up to standards. Hills of Lymington pride themselves in customer service from start to finish! Unfortunately we can not hold a car on somebody's word alone, that is why we offered to take a REFUNDABLE £250 holding deposit until you had your finance in place to go ahead, just to make sure the car didn't get sold in the meantime. As you didn't do this, the car was still up for sale and subsequently sold to another customer, at which point we phoned you to let you know the car had sold. We hope to deal with you again in the future and hope you can understand that it's always important to secure a car especially when it is so well priced! All the best - Hills of Lymington

By Tom O on 24 February 2018 | Purchase not verified

I cannot recommend Hills of Lymington highly enough. I have purchased a number of cars over the years from independents and main dealers, and these guys surpassed the lot. My initial enquiry was followed up quickly and they were happy for me to view and drive the car (a Porsche Panamera) despite pretty foul weather. A quick evaluation of my trade in at a sensible price, and we had a deal. However, my view of them was really formed through the after sales - which is where the rubber hits the road, as most dealers are pretty good up to this point. The car I purchased had just had a full main dealer service and a 111 point check ( a Porsche mechanism to declare a car is without fault) - but through a quirk of fate developed a problem shortly after I collected it. However, from the outset of me reporting this fault, they engaged with me and committed to getting it sorted. Once diagnosed they got it fixed without any quibbling. Buy with confidence from these guys, highly recommended!

By Lyn B on 10 November 2017 | Purchase not verified

Extremely genuine and trustworthy guys to buy a car from. As a female car buyer I'm always slightly anxious when it's time to change my car, but the patient, helpful, and 'non-pushy' way in which Brandon dealt with me gave me real confidence and peace of mind. This is a family firm with a great reputation, and they only sell cars that we would all love to own. Thanks Brandon - and dad, Andy - for making this purchase such a good experience for me. When it comes to changing my car again you will be the guys I come to first!